Cannot Connect Player to local CMS


We successfully installed Xibo CMS on a machine running Windows 10 Professional, connected to a LAN.

Testing the local address via a browser works fine. But, at the player side we entering the correct details the player is unable to connect.

As there are only two parameters inserted in the player, address + CMS Key, what could possibly be the problem.



Hi Amaxco, welcome to the community!

Could you confirm the following:

  • What version of the Xibo player are you using?
  • What message do you see on screen when you enter the CMS key and URL into the player settings? if possible, please provide screenshots of any messages or errors.
  • Is you player connected to the same local network as your CMS? If not this could explain why it is unable to connect.

Many Thanks.

Hi DanBW,

Thank you very much for your timely reply.

The problem is solved! I installed the latest Android version R209 and now we have our first device registered and authorized.



Thank you for letting me know you have resolved the issue with the latest version of the Xibo for Android player, that’s great news!

Many Thanks.

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