# Blank screen on XIBO Player for Linux (Dependency download issue)

**URL:** https://community.xibo.org.uk/t/blank-screen-on-xibo-player-for-linux-dependency-download-issue/38177
**Category:** Xibo Player for Linux
**Created:** [July 3, 2026, 1:15am UTC](https://community.xibo.org.uk/t/blank-screen-on-xibo-player-for-linux-dependency-download-issue/38177 "2026-07-03T01:15:34Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![plangefreunde](https://community.xibo.org.uk/letter_avatar_proxy/v4/letter/p/3e96dc/32.png) [@plangefreunde](https://community.xibo.org.uk/u/plangefreunde)
#### Post date: [July 7, 2026, 6:51am UTC](https://community.xibo.org.uk/t/blank-screen-on-xibo-player-for-linux-dependency-download-issue/38177/2 "2026-07-07T06:51:58Z")

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I have been experiencing the same issue, although not with the Snap package but the \*.deb package. I tried manually downloading and placing the files into the corresponding folder, but it doesn’t it at all. Here my original post about the issue:

> [@Linux Player 4.0.6 missing global dependencies](https://community.xibo.org.uk/t/linux-player-4-0-6-missing-global-dependencies/38153/1):
>
> Linux Player 4.0.6 + CMS Docker release-4.4.4 requiredFiles.json is collected and lists 15 files: 9 global dependencies media files layout files After repeated attempts to get the player to download them, checking file, system and network permissions, I manually uploaded them to the player. The required files now exist locally with matching MD5s, but the player still reports: “Global dependencies: 9/9 files missing” playerDb.db only contains old resource/html rows. It never receives rows f…

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