Background Cuts Off / Incomplete

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1

Hello all,
I’ve just recently begun using 1.7.8 in production, and I have run into an issue I haven’t seen throughout my testing – When some (not all) jpg backgrounds are set for a layout, they are loading incomplete on the player. Throughout my testing, this was never the case as I had full screen background images on my layouts, but on two layouts so far, it is cutting off. It is not the image height, the actual image is being cut/not fully loading. Also, it appears properly in preview but incorrectly on the player.

I have attached an image for reference. Ignore the white/yellow portions as I’ve covered the information – I’m not certain if the information is publicly sharable (it should be, but better safe than sorry lol).

Any ideas?

display.png1696×1036 1.73 MB

2

Resolved?!

Alright, just putting this out for anyone who runs into this in the future – I simply re-uploaded the image with a different name, and assigned the newly uploaded one to the background. On update, it worked! I only did this for one of my layouts – The other which I posted, I suppose someone else in the system figured that out too, or it just self corrected. Hope that info can help someone eventually.