Android Player is not responding

Hello Everyone!

We are facing the error bellow 03x per day. Need reboot the player to back working. At the logs I can’t see any warnings or errors.

Version 1.8_R102

Thanks.

Thiago

1 Like

Could you please enable auditing on this display and create a new display profile with log level set to auditing and assign it to this display please?

Then once the issue occurs, please collect the logs.

Does it happens always with a specific layout/content?

What device are you using please? (mark, model, android version)