About user group issues

I don’t know if this is a problem, please help me, thank you.
When I add a user, I want to add the user with the user type “USER” to a group. It does happen that the user does not have this page permission. Only the user type “group admin” can be added. By.
When I first add a new user (type USER) without joining the group, when stored, the user can be added to the group as the USER type through the Row Menu.
This process makes me wonder
The version I installed is: xibo 2.1.1

Thank you for your message. My apologies but I was a little confused by your message, I wondered if you could demonstrate the issue you are experiencing or provide a step by step if what you are doing when you set up the User and the issue you experience.

Many Thanks.

Thank you for your reply and apologize for my poor English.
The main problem is to know why it is not possible to join a specified group at the same time when adding a user (super admin can join).
I don’t know if this is a problem or the original design is like this.

I hope that the attachment will let you understand my question, thank you.


Thank you for the video and other information, no need to apologise.

I can see in your video that the issue is related to the Homepage option you have set. If you go to the User Group option in your CMS and click the button at the end of your Group name A_Group and choose Page Security, you will need to tick the box next to the entry named Icon Dashboard. Save to confirm. You should now find you can add a User type User to that Group.

Here are some screenshots of me doing the same on my own User Group:

Now you should find there is no longer an issue. If the User Group does not have that option ticked that you are trying to set as Homepage, the User will not be able to use it either. The reason it works for Super Admin is because they have all the power and can have whatever Homepage they like, regardless of User Group settings.

Alternatively, you will need to set a Homepage option that is one of the options ticked already in the Page Security options for your A_Group User Group.

Many Thanks.

1 Like

Sincerely thank you

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