# 3.1.0 & 3.1.1 - Canva Connection Error

**URL:** https://community.xibo.org.uk/t/3-1-0-3-1-1-canva-connection-error/27055
**Category:** Get Help
**Created:** [April 4, 2022, 4:55pm UTC](https://community.xibo.org.uk/t/3-1-0-3-1-1-canva-connection-error/27055 "2022-04-04T16:55:57Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![pitoco02](https://community.xibo.org.uk/user_avatar/community.xibo.org.uk/pitoco02/32/15878_2.png) [@pitoco02](https://community.xibo.org.uk/u/pitoco02)
#### Post date: [April 8, 2022, 11:33am UTC](https://community.xibo.org.uk/t/3-1-0-3-1-1-canva-connection-error/27055/3 "2022-04-08T11:33:05Z")

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Hi Natasha!

I did tested my API connection generating a access token using Postman after follow the tutorial steps that you send to me:

> [@Canva on xibo 3.0.3](https://community.xibo.org.uk/t/canva-on-xibo-3-0-3/26342):
>
> To be completed by the original poster: CMS Version 3.0.3 Installation Method custom apache Operating System centos 8 Issue hello i have a xibo 3 install but connecting to canva fails during registration when trying to register the cms with canva, after entering the host name i get this error: {“error”:0,“message”:“API configuration problem, consult your administrator”} the following 500 error in apache logs Dec 8 09:37:38 projects httpd: [08/Dec/2021:09:37:38 -0800] x.x.x.x [xibo.do…](http://xibo.domain.com)

And it work’s.. but the Canva connection still throwing the same error…

> but you could start by making sure that `web` is not in the URL of your CMS.

So sorry, I think I didn’t understand what you meant

Thanks again! 🙂

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