# \[09:49:47.402\] \[7706\] \[error\]: \[CollectionInterval\] \[HTTP\] 429 Too Many Requests

**URL:** https://community.xibo.org.uk/t/0947-402-7706-error-collectioninterval-http-429-too-many-requests/28252
**Category:** Xibo Player for Linux
**Created:** [November 1, 2022, 9:00am UTC](https://community.xibo.org.uk/t/0947-402-7706-error-collectioninterval-http-429-too-many-requests/28252 "2022-11-01T09:00:55Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![cedric-v](https://community.xibo.org.uk/letter_avatar_proxy/v4/letter/c/839c29/32.png) [@cedric-v](https://community.xibo.org.uk/u/cedric-v)
#### Post date: [November 1, 2022, 9:00am UTC](https://community.xibo.org.uk/t/0947-402-7706-error-collectioninterval-http-429-too-many-requests/28252/1 "2022-11-01T09:00:55Z")

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### Before completing please check that the time, date and timezone have been correctly set on the device running the Player.

To be completed by the original poster:

## Player Version

Player version : 1.8 installed by snap in ubuntu  
Server version : 3.2.0

## Issue

The server works well with a player under windows, but I have an old display that does not support windows 10, so I tried with ubuntu and installation by snap. I have the following message appearing on the player (in the terminal): [09:49:47.402] [7706] [error]: [CollectionInterval] [HTTP] 429 Too Many Requests  
The server is hosted by a private host (o2switch).  
I tried looking on the server to change the request timeout, but I can’t find it.  
Has anyone ever encountered and solved this problem?

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### Author: ![system](https://community.xibo.org.uk/uploads/default/original/2X/a/a8759c2d8cc561474733895ac75beeb830f5d8ca.png) [@system](https://community.xibo.org.uk/u/system)
#### Post date: [January 31, 2023, 3:01pm UTC](https://community.xibo.org.uk/t/0947-402-7706-error-collectioninterval-http-429-too-many-requests/28252/2 "2023-01-31T15:01:17Z")

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