# Xibo Player for Windows **URL:** https://community.xibo.org.uk/c/support/xibo-for-windows/38.md [Latest](https://community.xibo.org.uk/latest.md) · [Categories](https://community.xibo.org.uk/categories.md) · [Tags](https://community.xibo.org.uk/tags.md) --- ## [About the Xibo Player for Windows category](https://community.xibo.org.uk/t/about-the-xibo-player-for-windows-category/22011)
**Author:** [@natasha](https://community.xibo.org.uk/u/natasha)\ **Replies:** 0\ **Last updated:** [February 20, 2020, 5:27pm UTC](https://community.xibo.org.uk/t/about-the-xibo-player-for-windows-category/22011 "2020-02-20T17:27:27Z")
Please post your Xibo for Windows Player questions here. To help member responses, please complete the relevant information in the form prior to posting. Useful Information: Xibo for Windows Installation WIndows Play… --- ## [Youtube video player message](https://community.xibo.org.uk/t/youtube-video-player-message/38441)
**Author:** [@EDUARDO\_M\_M](https://community.xibo.org.uk/u/EDUARDO_M_M)\ **Replies:** 0\ **Last updated:** [September 22, 2026, 4:24pm UTC](https://community.xibo.org.uk/t/youtube-video-player-message/38441 "2026-09-22T16:24:56Z")
Player Version 4 R405.3 Issue I have 4 machines running Xibo, and they are all displaying the message shown in the attached photo. I saw an old thread about this, but it was closed without any answers. Could someone h… --- ## [Interactive Action (Webhook) crashes Player — NullReferenceException in GetActions() before action-type dispatch — CMS 4.4.4 / Windows Player 4 R407.2](https://community.xibo.org.uk/t/interactive-action-webhook-crashes-player-nullreferenceexception-in-getactions-before-action-type-dispatch-cms-4-4-4-windows-player-4-r407-2/38159)
**Author:** [@maa2026](https://community.xibo.org.uk/u/maa2026)\ **Replies:** 5\ **Last updated:** [September 21, 2026, 11:02am UTC](https://community.xibo.org.uk/t/interactive-action-webhook-crashes-player-nullreferenceexception-in-getactions-before-action-type-dispatch-cms-4-4-4-windows-player-4-r407-2/38159 "2026-09-21T11:02:44Z")
Interactive Action (Webhook) crashes Player — NullReferenceException in GetActions() before action-type dispatch — CMS 4.4.4 / Windows Player 4 R407.2 Environment CMS: 4.4.4 Windows Player: 4 R407.2 Display: sing… --- ## [Display continues to freeze briefly after working fine](https://community.xibo.org.uk/t/display-continues-to-freeze-briefly-after-working-fine/38087)
**Author:** [@acavazos](https://community.xibo.org.uk/u/acavazos)\ **Replies:** 1\ **Last updated:** [August 23, 2026, 9:04am UTC](https://community.xibo.org.uk/t/display-continues-to-freeze-briefly-after-working-fine/38087 "2026-08-23T09:04:20Z")
Player Version Currently running Version 4.4.0. Issue We recently got this Xibo player for our office to create a permanent display on the TV in our production breakroom. I created a basic template to showcase the time,… --- ## [XIBO Player for WIndows crashes on 4K screens](https://community.xibo.org.uk/t/xibo-player-for-windows-crashes-on-4k-screens/36739)
**Author:** [@erka](https://community.xibo.org.uk/u/erka)\ **Replies:** 11\ **Last updated:** [June 22, 2026, 6:54am UTC](https://community.xibo.org.uk/t/xibo-player-for-windows-crashes-on-4k-screens/36739 "2026-06-22T06:54:42Z")
Before completing please check that the time, date and timezone have been correctly set on the device running the Player. To be completed by the original poster: Player Version windows 4 R405.3-405 on WIndows 11 Enterpr… --- ## [Problem player doesn't show video](https://community.xibo.org.uk/t/problem-player-doesnt-show-video/38069)
**Author:** [@criscitelli](https://community.xibo.org.uk/u/criscitelli)\ **Replies:** 3\ **Last updated:** [June 11, 2026, 3:00pm UTC](https://community.xibo.org.uk/t/problem-player-doesnt-show-video/38069 "2026-06-11T15:00:08Z")
HI, I have a problem with the Xibo player. With the CMS version before 4.4.1 everything worked. Now, however, the monitor is detected and authorized but does not connect. I attach photos where the screens are highlighted… --- ## [Win11 24H2 client 406 error](https://community.xibo.org.uk/t/win11-24h2-client-406-error/37784)
**Author:** [@Tigersign](https://community.xibo.org.uk/u/Tigersign)\ **Replies:** 3\ **Last updated:** [June 8, 2026, 8:48pm UTC](https://community.xibo.org.uk/t/win11-24h2-client-406-error/37784 "2026-06-08T20:48:08Z")
Windows client v3 stopped working, I assume after a Win11 update. Same error as in this post “Xibo v3 support for Windows 11” There didn’t seem to be a resolution there. I upgraded the client to the current version 40… --- ## [Embedded widget --- menu links open on a different window | CMS 4.1.0 - XfW V4 R410](https://community.xibo.org.uk/t/embedded-widget-menu-links-open-on-a-different-window-cms-4-1-0-xfw-v4-r410/37939)
**Author:** [@DiogoPuga](https://community.xibo.org.uk/u/DiogoPuga)\ **Replies:** 7\ **Last updated:** [May 20, 2026, 3:24am UTC](https://community.xibo.org.uk/t/embedded-widget-menu-links-open-on-a-different-window-cms-4-1-0-xfw-v4-r410/37939 "2026-05-20T03:24:55Z")
Hi, I’m Diogo from Portugal and I use Xibo quite extensively. My server is currently running version 4.1.0. I’m facing an issue for which I haven’t found a proper solution yet. I have a layout with some videos and a w… --- ## [Video Failed: Windows Media Player version 10 or later is required](https://community.xibo.org.uk/t/video-failed-windows-media-player-version-10-or-later-is-required/37222)
**Author:** [@CraftedInSteel](https://community.xibo.org.uk/u/CraftedInSteel)\ **Replies:** 4\ **Last updated:** [April 27, 2026, 4:56pm UTC](https://community.xibo.org.uk/t/video-failed-windows-media-player-version-10-or-later-is-required/37222 "2026-04-27T16:56:38Z")
Before completing please check that the time, date and timezone have been correctly set on the device running the Player. To be completed by the original poster: The time and date are synchronized. Player Version Speci… --- ## [Player self-duplicate](https://community.xibo.org.uk/t/player-self-duplicate/37763)
**Author:** [@aponkye](https://community.xibo.org.uk/u/aponkye)\ **Replies:** 2\ **Last updated:** [April 15, 2026, 8:39pm UTC](https://community.xibo.org.uk/t/player-self-duplicate/37763 "2026-04-15T20:39:40Z")
hello good afternoon… My xibo player started duplicating itself in the CMS with the same player name but then one character is deleted from the hardware key automatically, creating a new player in the CMS xibo v4.4.1 i… --- ## [Layout freezing and crashing when trying to check logs](https://community.xibo.org.uk/t/layout-freezing-and-crashing-when-trying-to-check-logs/37505)
**Author:** [@JayC42](https://community.xibo.org.uk/u/JayC42)\ **Replies:** 2\ **Last updated:** [April 2, 2026, 1:28pm UTC](https://community.xibo.org.uk/t/layout-freezing-and-crashing-when-trying-to-check-logs/37505 "2026-04-02T13:28:53Z")
Xibo Version: v4 R06 Since updating to this version I have been facing the same issue on different displays. The displays use a layout with a background showing the current date and time on top, and a playlist of differ… --- ## [JS script working in designer but not in Player](https://community.xibo.org.uk/t/js-script-working-in-designer-but-not-in-player/37443)
**Author:** [@sp\_etz](https://community.xibo.org.uk/u/sp_etz)\ **Replies:** 0\ **Last updated:** [March 31, 2026, 12:56pm UTC](https://community.xibo.org.uk/t/js-script-working-in-designer-but-not-in-player/37443 "2026-03-31T12:56:02Z")
Windows player v3 R310.1 Issue What I’m trying to achive is that items from a dataset ticker are displayed one by one. The first item is displayed but if the content larger (height) than the region it start scrolling af… --- ## [Displays Not Downloading Dependencies](https://community.xibo.org.uk/t/displays-not-downloading-dependencies/37126)
**Author:** [@hbeck](https://community.xibo.org.uk/u/hbeck)\ **Replies:** 31\ **Last updated:** [March 31, 2026, 11:36am UTC](https://community.xibo.org.uk/t/displays-not-downloading-dependencies/37126 "2026-03-31T11:36:00Z")
Player & CMS Version Xibo Player: xibo-client-v4-R406.3-win32-x86.msi (Version 4, Revision 406.3) CMS: 4.4.0 Issue My company has been using Xibo’s open‑source solution for quite some time now. However, a few days ago … --- ## [Web page playlist "stops and restarts" at end](https://community.xibo.org.uk/t/web-page-playlist-stops-and-restarts-at-end/37403)
**Author:** [@JimBob](https://community.xibo.org.uk/u/JimBob)\ **Replies:** 0\ **Last updated:** [March 27, 2026, 2:56pm UTC](https://community.xibo.org.uk/t/web-page-playlist-stops-and-restarts-at-end/37403 "2026-03-27T14:56:20Z")
Time and date are UTC on the server & player, synced with NTP. Player Version Xibo for Windows 406.3-win32-x86 Issue I have a very simple layout which has a ticker, clock and webpage carousel using the webpage widget w… --- ## [Windows 11 Player v4: Permanent XMR "Disconnected" status and .NET Runtime Error (0xe0434352)](https://community.xibo.org.uk/t/windows-11-player-v4-permanent-xmr-disconnected-status-and-net-runtime-error-0xe0434352/37212)
**Author:** [@Toru](https://community.xibo.org.uk/u/Toru)\ **Replies:** 0\ **Last updated:** [March 19, 2026, 3:47pm UTC](https://community.xibo.org.uk/t/windows-11-player-v4-permanent-xmr-disconnected-status-and-net-runtime-error-0xe0434352/37212 "2026-03-19T15:47:46Z")
Before completing please check that the time, date and timezone have been correctly set on the device running the Player. Confirmed: Time, date, and timezone are correctly set. The Player is synced via NTP with the CMS… --- ## [Xibo Display Not Showing Text Until I Restart Application](https://community.xibo.org.uk/t/xibo-display-not-showing-text-until-i-restart-application/37182)
**Author:** [@Lucas\_Linzmeier](https://community.xibo.org.uk/u/Lucas_Linzmeier)\ **Replies:** 1\ **Last updated:** [March 19, 2026, 3:20pm UTC](https://community.xibo.org.uk/t/xibo-display-not-showing-text-until-i-restart-application/37182 "2026-03-19T15:20:02Z")
Before completing please check that the time, date and timezone have been correctly set on the device running the Player. To be completed by the original poster: Timezone and date are accurate Player Version Specify th… --- ## [Lagging in extended monitor](https://community.xibo.org.uk/t/lagging-in-extended-monitor/37196)
**Author:** [@SabiqHasby](https://community.xibo.org.uk/u/SabiqHasby)\ **Replies:** 2\ **Last updated:** [March 19, 2026, 2:41am UTC](https://community.xibo.org.uk/t/lagging-in-extended-monitor/37196 "2026-03-19T02:41:53Z")
I am experiencing the same issue described in this thread: ‘Xibo client lag/freeze at the beginning of each video played,’ which currently has no solution. The playback is perfectly smooth when running on the primary mo… --- ## [Anyone actually using sync groups](https://community.xibo.org.uk/t/anyone-actually-using-sync-groups/37106)
**Author:** [@hhuyo](https://community.xibo.org.uk/u/hhuyo)\ **Replies:** 2\ **Last updated:** [February 24, 2026, 12:38pm UTC](https://community.xibo.org.uk/t/anyone-actually-using-sync-groups/37106 "2026-02-24T12:38:26Z")
Is there anyone out there using Sync Groups on Windows Client over wifi. V4? --- ## [XMR not working using websockets](https://community.xibo.org.uk/t/xmr-not-working-using-websockets/36970)
**Author:** [@wer83](https://community.xibo.org.uk/u/wer83)\ **Replies:** 16\ **Last updated:** [February 23, 2026, 9:53am UTC](https://community.xibo.org.uk/t/xmr-not-working-using-websockets/36970 "2026-02-23T09:53:45Z")
I recently upgraded to CMS 4.4 and the latest Windows Player release. XMR is throwing the following errors: | Unable to restart XMR: Could not load file or assembly ‘websocket-sharp, Version=1.0.2.32519, Culture=n… --- ## [Videos Crashing to Defaults](https://community.xibo.org.uk/t/videos-crashing-to-defaults/37090)
**Author:** [@signage](https://community.xibo.org.uk/u/signage)\ **Replies:** 3\ **Last updated:** [February 18, 2026, 10:23am UTC](https://community.xibo.org.uk/t/videos-crashing-to-defaults/37090 "2026-02-18T10:23:18Z")
Player Version Latest Versions (R310/R406) CMS: Latest Releases (3.3.12 / 4.4.0) Issue: After a random duration of time, with no changes to the Schedule or Layout, the player will lose it’s scheduled content and go bac… --- ## [Player freezes when display is turned off](https://community.xibo.org.uk/t/player-freezes-when-display-is-turned-off/37076)
**Author:** [@GliMM](https://community.xibo.org.uk/u/GliMM)\ **Replies:** 0\ **Last updated:** [February 14, 2026, 9:53am UTC](https://community.xibo.org.uk/t/player-freezes-when-display-is-turned-off/37076 "2026-02-14T09:53:11Z")
Player Version: xibo-client-v4-R406.3 Issue: I have a setup with Xibo Client running on a Windows 11 OS. I have a TV connected using HDMI and the player runs fine. But I have attached a smart plug to the TV that turns … --- ## [Dashboard blank showing nothing](https://community.xibo.org.uk/t/dashboard-blank-showing-nothing/36967)
**Author:** [@grab\_media1](https://community.xibo.org.uk/u/grab_media1)\ **Replies:** 5\ **Last updated:** [February 10, 2026, 12:57am UTC](https://community.xibo.org.uk/t/dashboard-blank-showing-nothing/36967 "2026-02-10T00:57:35Z")
Before completing please check that the time, date and timezone have been correctly set on the device running the Player. To be completed by the original poster: Player Version Specify the full version you are using, in… --- ## [Xibo Player freezes after several hours connected to Sharp NEC C750Q](https://community.xibo.org.uk/t/xibo-player-freezes-after-several-hours-connected-to-sharp-nec-c750q/36722)
**Author:** [@wlucero](https://community.xibo.org.uk/u/wlucero)\ **Replies:** 3\ **Last updated:** [February 5, 2026, 7:26pm UTC](https://community.xibo.org.uk/t/xibo-player-freezes-after-several-hours-connected-to-sharp-nec-c750q/36722 "2026-02-05T19:26:18Z")
The Xibo Player freezes after several hours connected to a Sharp NEC C750Q from KAMRUI Essenx E2 Mini PC, 16GB RAM 512GB SSD Mini Computers,12th Alder Lake N97 running Windows 11 Enterprise 64 Bit 24H2. The digital signa… --- ## [DataSets Update Interval?](https://community.xibo.org.uk/t/datasets-update-interval/37017)
**Author:** [@jkissel](https://community.xibo.org.uk/u/jkissel)\ **Replies:** 0\ **Last updated:** [January 30, 2026, 2:10pm UTC](https://community.xibo.org.uk/t/datasets-update-interval/37017 "2026-01-30T14:10:26Z")
Before completing please check that the time, date and timezone have been correctly set on the device running the Player. To be completed by the original poster: Player Version R406.3 Issue How do I change the update i… --- ## [Choppy Video Playback on Windows](https://community.xibo.org.uk/t/choppy-video-playback-on-windows/36888)
**Author:** [@Aaron\_Lee\_McQueen](https://community.xibo.org.uk/u/Aaron_Lee_McQueen)\ **Replies:** 2\ **Last updated:** [January 27, 2026, 1:16am UTC](https://community.xibo.org.uk/t/choppy-video-playback-on-windows/36888 "2026-01-27T01:16:56Z")
Player Version Client - Xibo Windows 4 R406.3-406 CMS - Version 4.3.1 Docker Install OS - Windows 11 Enterprise 24H2 Issue Same issue as before here: Choppy Video Playback on Loop I’ve tried everything to resolve thi… --- ## [Video Failed: Open not called after 0 seconds](https://community.xibo.org.uk/t/video-failed-open-not-called-after-0-seconds/36530)
**Author:** [@Nokaw](https://community.xibo.org.uk/u/Nokaw)\ **Replies:** 12\ **Last updated:** [December 23, 2025, 9:34am UTC](https://community.xibo.org.uk/t/video-failed-open-not-called-after-0-seconds/36530 "2025-12-23T09:34:33Z")
Hello, I recently set up Xibo in Docker mode ( 4.2.3 ), using an external MySQL database, in order to upgrade our old version (1.8). Video are download on different player ( 4 R405.3 ). However, I’m encountering a rath… --- ## [Taskbar displays over Xibo](https://community.xibo.org.uk/t/taskbar-displays-over-xibo/36298)
**Author:** [@jrodlivewire06](https://community.xibo.org.uk/u/jrodlivewire06)\ **Replies:** 9\ **Last updated:** [December 17, 2025, 3:50pm UTC](https://community.xibo.org.uk/t/taskbar-displays-over-xibo/36298 "2025-12-17T15:50:20Z")
Before completing please check that the time, date and timezone have been correctly set on the device running the Player. To be completed by the original poster: Player Version 4.404.1 Issue After the PC’s restart the … --- ## [Webpage with video has stopped working in v4 R406](https://community.xibo.org.uk/t/webpage-with-video-has-stopped-working-in-v4-r406/36825)
**Author:** [@Mickael](https://community.xibo.org.uk/u/Mickael)\ **Replies:** 14\ **Last updated:** [December 17, 2025, 2:25pm UTC](https://community.xibo.org.uk/t/webpage-with-video-has-stopped-working-in-v4-r406/36825 "2025-12-17T14:25:03Z")
Hi everyone, We are experiencing a critical issue with our local CCTV streaming setup immediately after updating our Windows Players from R405 to the new R406. Our Setup: We run a local Linux server using Docker with F… --- ## [Sync group players not in sync](https://community.xibo.org.uk/t/sync-group-players-not-in-sync/36784)
**Author:** [@create2311](https://community.xibo.org.uk/u/create2311)\ **Replies:** 2\ **Last updated:** [December 5, 2025, 7:38am UTC](https://community.xibo.org.uk/t/sync-group-players-not-in-sync/36784 "2025-12-05T07:38:31Z")
Player Version Windows player v4.405.3 Onprem Xibo server v4.3.1 Issue We have recently begun experimenting with the Sync group feature of Xibo v4 but are currently unable to get it to work properly. A sync group has … --- ## [Xibo Client Fails to Start with Autologon for Standard User](https://community.xibo.org.uk/t/xibo-client-fails-to-start-with-autologon-for-standard-user/36720)
**Author:** [@MyKey0815](https://community.xibo.org.uk/u/MyKey0815)\ **Replies:** 6\ **Last updated:** [November 25, 2025, 10:22am UTC](https://community.xibo.org.uk/t/xibo-client-fails-to-start-with-autologon-for-standard-user/36720 "2025-11-25T10:22:23Z")
Before completing please check that the time, date and timezone have been correctly set on the device running the Player. To be completed by the original poster: Player Version xibo-client-v4-R405.3-win32-x86 Issue We … [Next page](https://community.xibo.org.uk/c/support/xibo-for-windows/38.md?page=1)