# Get Help **URL:** https://community.xibo.org.uk/c/support/6.md [Latest](https://community.xibo.org.uk/latest.md) · [Categories](https://community.xibo.org.uk/categories.md) · [Tags](https://community.xibo.org.uk/tags.md) --- ## [About the Get Help category](https://community.xibo.org.uk/t/about-the-get-help-category/14)
**Author:** [@dan](https://community.xibo.org.uk/u/dan)\ **Replies:** 0\ **Last updated:** [March 10, 2015, 1:14pm UTC](https://community.xibo.org.uk/t/about-the-get-help-category/14 "2015-03-10T13:14:58Z")
Reach out to fellow community members. Use the appropriate category to post your query. Community Introduction --- ## [Issue with vertical scrolling marquee](https://community.xibo.org.uk/t/issue-with-vertical-scrolling-marquee/38487)
**Author:** [@Romolo\_Manfredini](https://community.xibo.org.uk/u/Romolo_Manfredini)\ **Replies:** 0\ **Last updated:** [October 16, 2026, 10:14am UTC](https://community.xibo.org.uk/t/issue-with-vertical-scrolling-marquee/38487 "2026-10-16T10:14:26Z")
CMS Version 4.5.3 Player Type Any Marquee scroll too fast I’m analyzing the jquery.marquee plugin block in the bundle and the two functions that call it (xiboElementsRender and xiboTextRender). . What I verified in th… --- ## [Bravia Portrait strange behaviour](https://community.xibo.org.uk/t/bravia-portrait-strange-behaviour/38484)
**Author:** [@Jon\_Knowles](https://community.xibo.org.uk/u/Jon_Knowles)\ **Replies:** 0\ **Last updated:** [October 15, 2026, 12:57am UTC](https://community.xibo.org.uk/t/bravia-portrait-strange-behaviour/38484 "2026-10-15T00:57:47Z")
CMS: docker linux 4.5.3 with remote MySQL Android player version: 4.0.13 Display: 43BZ30L Firmware:6.7532 Provisioned via Xibosignage.com Sony Zero Touch Provisioning Orientation: Portrait Mode: Pro and Normal both… --- ## [Docker CMS 4.5.2 - all Display IPs report 172.18.0.1](https://community.xibo.org.uk/t/docker-cms-4-5-2-all-display-ips-report-172-18-0-1/38435)
**Author:** [@gitthismoney](https://community.xibo.org.uk/u/gitthismoney)\ **Replies:** 4\ **Last updated:** [October 14, 2026, 7:08pm UTC](https://community.xibo.org.uk/t/docker-cms-4-5-2-all-display-ips-report-172-18-0-1/38435 "2026-10-14T19:08:47Z")
To be completed by the original poster: CMS Version Docker 4.5.2 Installation Method Docker Operating System Ubuntu 24 Issue Since upgrading our 4.4 to 4.5.2 via Docker, all displays are connected but report the same… --- ## [Retired user still able to log in](https://community.xibo.org.uk/t/retired-user-still-able-to-log-in/38479)
**Author:** [@danidoe](https://community.xibo.org.uk/u/danidoe)\ **Replies:** 2\ **Last updated:** [October 14, 2026, 11:54am UTC](https://community.xibo.org.uk/t/retired-user-still-able-to-log-in/38479 "2026-10-14T11:54:09Z")
CMS Version 4.5.3 running in Docker Player Type Windows Player Version Windows 4 R405.3-405 Issue A user is still able to login to the CMS even after they are retired and shouldn’t be able to. I don’t know if it’s re… --- ## [Linux player status and plans](https://community.xibo.org.uk/t/linux-player-status-and-plans/29612)
**Author:** [@dan](https://community.xibo.org.uk/u/dan)\ **Replies:** 65\ **Last updated:** [October 12, 2026, 11:06pm UTC](https://community.xibo.org.uk/t/linux-player-status-and-plans/29612 "2026-10-12T23:06:06Z")
The Linux Player has been and still is a complex problem for us to solve. We want to provide the same native experience for images/video and web embedding as we do for our other players, as well as powerful hooks into th… --- ## [Issue with Datasets Module not being populated on Displays](https://community.xibo.org.uk/t/issue-with-datasets-module-not-being-populated-on-displays/38464)
**Author:** [@Samuel\_Goncalves](https://community.xibo.org.uk/u/Samuel_Goncalves)\ **Replies:** 4\ **Last updated:** [October 7, 2026, 2:21pm UTC](https://community.xibo.org.uk/t/issue-with-datasets-module-not-being-populated-on-displays/38464 "2026-10-07T14:21:52Z")
Hello, We are currently experiencing an issue with the Dataset module in Xibo, which started today. The issue affects all displays in our environment: The Remote Dataset is correctly populated and displays the expect… --- ## [Alternative linux player](https://community.xibo.org.uk/t/alternative-linux-player/38335)
**Author:** [@Romolo\_Manfredini](https://community.xibo.org.uk/u/Romolo_Manfredini)\ **Replies:** 9\ **Last updated:** [October 6, 2026, 12:33pm UTC](https://community.xibo.org.uk/t/alternative-linux-player/38335 "2026-10-06T12:33:11Z")
Since a lot of totems of mines cannot be upgraded to win11 I started making changes to improve arexibo playes for linux. In my fork GitHub - romoloman/arexibo: A Rust Linux Xibo player · GitHub I have ported most of the … --- ## [No Data error in Calendar with "Show only current events?"](https://community.xibo.org.uk/t/no-data-error-in-calendar-with-show-only-current-events/38459)
**Author:** [@sasch90](https://community.xibo.org.uk/u/sasch90)\ **Replies:** 1\ **Last updated:** [October 5, 2026, 3:23pm UTC](https://community.xibo.org.uk/t/no-data-error-in-calendar-with-show-only-current-events/38459 "2026-10-05T15:23:05Z")
CMS Version Version 4.5.3 Player Type Android Player Version Android 412 Issue Steps to Reproduce / Configuration Add a Calendar widget using an ICS feed. Enable the option “Show only current events?”. Set Fa… --- ## [Issue with the weather widget and custom backgrounds](https://community.xibo.org.uk/t/issue-with-the-weather-widget-and-custom-backgrounds/38458)
**Author:** [@ditcham](https://community.xibo.org.uk/u/ditcham)\ **Replies:** 2\ **Last updated:** [October 5, 2026, 12:44pm UTC](https://community.xibo.org.uk/t/issue-with-the-weather-widget-and-custom-backgrounds/38458 "2026-10-05T12:44:26Z")
To be completed by the original poster: CMS Version Specify the full CMS version you are using, including the revision number. Docker - 4.5.2 Player Type Include the Player type you are using. Windows Android Playe… --- ## [Player action connection failed. E = Cannot seal message](https://community.xibo.org.uk/t/player-action-connection-failed-e-cannot-seal-message/38380)
**Author:** [@brett\_gea](https://community.xibo.org.uk/u/brett_gea)\ **Replies:** 7\ **Last updated:** [October 5, 2026, 10:52am UTC](https://community.xibo.org.uk/t/player-action-connection-failed-e-cannot-seal-message/38380 "2026-10-05T10:52:36Z")
To be completed by the original poster: CMS Version 4.5.1 Player Type WebOS Player Version V4 R417. Issue I am getting the error: “2220”,“b96526c”,“2026-08-28 15:39:03”,“CONSOLE”,“GET”,“ERROR”,“”,“/”,“Unable to Proc… --- ## [No web access post docker install on Ubuntu 26.04.1 LTS](https://community.xibo.org.uk/t/no-web-access-post-docker-install-on-ubuntu-26-04-1-lts/38442)
**Author:** [@CCJPL](https://community.xibo.org.uk/u/CCJPL)\ **Replies:** 1\ **Last updated:** [October 1, 2026, 1:33pm UTC](https://community.xibo.org.uk/t/no-web-access-post-docker-install-on-ubuntu-26-04-1-lts/38442 "2026-10-01T13:33:58Z")
To be completed by the original poster: CMS Version 4.5.2 Installation Method Docker Operating System Ubuntu 26.04.1 LTS Issue Hello! I’m running this install on Proxmox for the first time, VM is Ubunutu 26.04.1 LTS… --- ## [Feature request - Dataset field types](https://community.xibo.org.uk/t/feature-request-dataset-field-types/38449)
**Author:** [@Romolo\_Manfredini](https://community.xibo.org.uk/u/Romolo_Manfredini)\ **Replies:** 2\ **Last updated:** [October 1, 2026, 8:04am UTC](https://community.xibo.org.uk/t/feature-request-dataset-field-types/38449 "2026-10-01T08:04:22Z")
Dear Xibo Team, I heavily use dataset in my layouts: it would be nice to have a field type document in the dataset. to include also PDF type files. Best regards. --- ## [4.5.2 docker install missing settings task route](https://community.xibo.org.uk/t/4-5-2-docker-install-missing-settings-task-route/38422)
**Author:** [@Jon\_Knowles](https://community.xibo.org.uk/u/Jon_Knowles)\ **Replies:** 12\ **Last updated:** [October 1, 2026, 5:14am UTC](https://community.xibo.org.uk/t/4-5-2-docker-install-missing-settings-task-route/38422 "2026-10-01T05:14:38Z")
To be completed by the original poster: CMS Version 4.5.2 Installation Method Docker Ubuntu for containers, using cms\_remote-mysql.yml MySQL 8.4.11 ubuntu Operating System CMS is Ubuntu 24.04.4 MySQL is Ubuntu 24.04.5 … --- ## [4.5.2 - Navigation bar bug when clicking "Dashboard"](https://community.xibo.org.uk/t/4-5-2-navigation-bar-bug-when-clicking-dashboard/38440)
**Author:** [@pitoco02](https://community.xibo.org.uk/u/pitoco02)\ **Replies:** 2\ **Last updated:** [September 30, 2026, 2:29pm UTC](https://community.xibo.org.uk/t/4-5-2-navigation-bar-bug-when-clicking-dashboard/38440 "2026-09-30T14:29:51Z")
Hi everyone, @israt.farzana Hi! There is a bug in the navigation bar: When the navigation menu is collapsed and you click on “Dashboard,” it returns a “Page not found” error. Reason: In this collapsed state, the rou… --- ## [\[BUG\] Schedule an media type](https://community.xibo.org.uk/t/bug-schedule-an-media-type/38448)
**Author:** [@DanielPaiva](https://community.xibo.org.uk/u/DanielPaiva)\ **Replies:** 3\ **Last updated:** [September 30, 2026, 2:27pm UTC](https://community.xibo.org.uk/t/bug-schedule-an-media-type/38448 "2026-09-30T14:27:34Z")
To be completed by the original poster: CMS Version 4.5.0 Player Type Android Refee BA37AWA Raspberry PI5 + lineageOS iiyama 43" LED - ProLite LH4375UHS-B2AG Player Version 408 Issue When modifying the schedule for… --- ## [After upgrading to 4.5.2, phinx migration "crashes" with a warning about requiring PHP 8.4](https://community.xibo.org.uk/t/after-upgrading-to-4-5-2-phinx-migration-crashes-with-a-warning-about-requiring-php-8-4/38416)
**Author:** [@Mythril](https://community.xibo.org.uk/u/Mythril)\ **Replies:** 7\ **Last updated:** [September 24, 2026, 7:35am UTC](https://community.xibo.org.uk/t/after-upgrading-to-4-5-2-phinx-migration-crashes-with-a-warning-about-requiring-php-8-4/38416 "2026-09-24T07:35:35Z")
CMS Version Upgraded from 4.5.0 to 4.5.2 Installation Method Custom install (Apache httpd v2.4.62 with PHP-FPM v8.3.33) Operating System AlmaLinux 9.8 Issue After upgrading to 4.5.2, the phinx executable “crashes” wit… --- ## [Canva Library Import fails on CMS 4.5.2](https://community.xibo.org.uk/t/canva-library-import-fails-on-cms-4-5-2/38444)
**Author:** [@mtm-pinzgau](https://community.xibo.org.uk/u/mtm-pinzgau)\ **Replies:** 0\ **Last updated:** [September 23, 2026, 2:04pm UTC](https://community.xibo.org.uk/t/canva-library-import-fails-on-cms-4-5-2/38444 "2026-09-23T14:04:32Z")
To be completed by the original poster: CMS Version Xibo CMS 4.5.2 Player Type Samsung QMC Displays Player Version Xibo for Tizen R417 Issue Environment Self-hosted Xibo CMS Official Docker deployment / ghcr.io/xib… --- ## [Youtube video player message](https://community.xibo.org.uk/t/youtube-video-player-message/38441)
**Author:** [@EDUARDO\_M\_M](https://community.xibo.org.uk/u/EDUARDO_M_M)\ **Replies:** 0\ **Last updated:** [September 22, 2026, 4:24pm UTC](https://community.xibo.org.uk/t/youtube-video-player-message/38441 "2026-09-22T16:24:56Z")
Player Version 4 R405.3 Issue I have 4 machines running Xibo, and they are all displaying the message shown in the attached photo. I saw an old thread about this, but it was closed without any answers. Could someone h… --- ## [Meeting room layout based on iCal feed stopped working](https://community.xibo.org.uk/t/meeting-room-layout-based-on-ical-feed-stopped-working/38432)
**Author:** [@erka](https://community.xibo.org.uk/u/erka)\ **Replies:** 1\ **Last updated:** [September 22, 2026, 7:00am UTC](https://community.xibo.org.uk/t/meeting-room-layout-based-on-ical-feed-stopped-working/38432 "2026-09-22T07:00:09Z")
CMS Version CMS version 4.5.1. Player Type Android DSDevices DSDA1 Player Version Android 4-412 Issue I have a layout that displays meeting room usage based on an Outlook iCal feed. Some weeks ago the usage indicated … --- ## [Interactive Action (Webhook) crashes Player — NullReferenceException in GetActions() before action-type dispatch — CMS 4.4.4 / Windows Player 4 R407.2](https://community.xibo.org.uk/t/interactive-action-webhook-crashes-player-nullreferenceexception-in-getactions-before-action-type-dispatch-cms-4-4-4-windows-player-4-r407-2/38159)
**Author:** [@maa2026](https://community.xibo.org.uk/u/maa2026)\ **Replies:** 5\ **Last updated:** [September 21, 2026, 11:02am UTC](https://community.xibo.org.uk/t/interactive-action-webhook-crashes-player-nullreferenceexception-in-getactions-before-action-type-dispatch-cms-4-4-4-windows-player-4-r407-2/38159 "2026-09-21T11:02:44Z")
Interactive Action (Webhook) crashes Player — NullReferenceException in GetActions() before action-type dispatch — CMS 4.4.4 / Windows Player 4 R407.2 Environment CMS: 4.4.4 Windows Player: 4 R407.2 Display: sing… --- ## [4.5 Issue with Administration Settings](https://community.xibo.org.uk/t/4-5-issue-with-administration-settings/38348)
**Author:** [@Akram](https://community.xibo.org.uk/u/Akram)\ **Replies:** 10\ **Last updated:** [September 18, 2026, 5:53am UTC](https://community.xibo.org.uk/t/4-5-issue-with-administration-settings/38348 "2026-09-18T05:53:38Z")
Hello all, Any one having the same issues clicking to the settings? --- ## [Missing xibo-player.options in 4.0.9](https://community.xibo.org.uk/t/missing-xibo-player-options-in-4-0-9/38423)
**Author:** [@Lonxi](https://community.xibo.org.uk/u/Lonxi)\ **Replies:** 2\ **Last updated:** [September 17, 2026, 10:46am UTC](https://community.xibo.org.uk/t/missing-xibo-player-options-in-4-0-9/38423 "2026-09-17T10:46:17Z")
Before completing please check that the time, date and timezone have been correctly set on the device running the Player. yes Player Version Xibo 4.0.9 on Ubuntu 24.04.5 Issue Hello, I have Xibo 4.0.9 installed on Ubu… --- ## [Video widget and loop](https://community.xibo.org.uk/t/video-widget-and-loop/38427)
**Author:** [@Romolo\_Manfredini](https://community.xibo.org.uk/u/Romolo_Manfredini)\ **Replies:** 0\ **Last updated:** [September 15, 2026, 7:47pm UTC](https://community.xibo.org.uk/t/video-widget-and-loop/38427 "2026-09-15T19:47:27Z")
There is no direct possibility to set loop property for a video widget. but selecting it with a rectangular selection give the possibility to set loop property for the region. Is this the intended behaviour why not a lo… --- ## [Canva Connector "Address not reachable" on CMS 4.5.1 — /about route returns 404](https://community.xibo.org.uk/t/canva-connector-address-not-reachable-on-cms-4-5-1-about-route-returns-404/38389)
**Author:** [@SWITCH\_IT](https://community.xibo.org.uk/u/SWITCH_IT)\ **Replies:** 4\ **Last updated:** [September 14, 2026, 8:32am UTC](https://community.xibo.org.uk/t/canva-connector-address-not-reachable-on-cms-4-5-1-about-route-returns-404/38389 "2026-09-14T08:32:16Z")
CMS Version: 4.5.1 Installation Method: Docker (official xibo-docker) Operating System: Ubuntu Server 24.04 LTS Issue: Trying to connect a freshly installed self-hosted CMS 4.5.1 to Canva, following the standard integ… --- ## [Playlist Loop Issue – Returns to Default Layout After One Playback](https://community.xibo.org.uk/t/playlist-loop-issue-returns-to-default-layout-after-one-playback/38398)
**Author:** [@RafaelCarone](https://community.xibo.org.uk/u/RafaelCarone)\ **Replies:** 2\ **Last updated:** [September 10, 2026, 1:33pm UTC](https://community.xibo.org.uk/t/playlist-loop-issue-returns-to-default-layout-after-one-playback/38398 "2026-09-10T13:33:43Z")
Hello, I’m having an issue with a playlist not looping continuously. I have scheduled a playlist containing 32 short videos, with a total duration of approximately 25 minutes. The playlist plays all 32 videos correctly… --- ## [Amazon Digital Signage Stick portrait support coming?](https://community.xibo.org.uk/t/amazon-digital-signage-stick-portrait-support-coming/38013)
**Author:** [@drewman77](https://community.xibo.org.uk/u/drewman77)\ **Replies:** 7\ **Last updated:** [September 9, 2026, 8:13am UTC](https://community.xibo.org.uk/t/amazon-digital-signage-stick-portrait-support-coming/38013 "2026-09-09T08:13:40Z")
In the closed topic from a few months ago, there was indication that more integration was coming and then with RDM being released we didn’t get any rotation support that I can tell. Even in the inital announcement about… --- ## [SSRF issue : Protection triggered](https://community.xibo.org.uk/t/ssrf-issue-protection-triggered/38406)
**Author:** [@JFMALBI](https://community.xibo.org.uk/u/JFMALBI)\ **Replies:** 2\ **Last updated:** [September 9, 2026, 8:11am UTC](https://community.xibo.org.uk/t/ssrf-issue-protection-triggered/38406 "2026-09-09T08:11:54Z")
To be completed by the original poster: CMS Version 4.5.2 Installation Method Docker install Operating System Ubuntu 24.04 Issue We have updagred our onpremise Xibo, deployed with Docker, and we have an error with ou… --- ## [Table column width datset layout widget](https://community.xibo.org.uk/t/table-column-width-datset-layout-widget/38414)
**Author:** [@joesch](https://community.xibo.org.uk/u/joesch)\ **Replies:** 0\ **Last updated:** [September 7, 2026, 9:11pm UTC](https://community.xibo.org.uk/t/table-column-width-datset-layout-widget/38414 "2026-09-07T21:11:22Z")
Dear all! The static templates for the dataset widget use fixed column width; every column is displayed with the same width. How can I dynamically adjust the column width based on the content, so that less space is use… --- ## [How can I exclude a specific media from a playlist for certain displays?](https://community.xibo.org.uk/t/how-can-i-exclude-a-specific-media-from-a-playlist-for-certain-displays/38407)
**Author:** [@Lury](https://community.xibo.org.uk/u/Lury)\ **Replies:** 1\ **Last updated:** [September 7, 2026, 10:02am UTC](https://community.xibo.org.uk/t/how-can-i-exclude-a-specific-media-from-a-playlist-for-certain-displays/38407 "2026-09-07T10:02:31Z")
To be completed by the original poster: CMS Version Xibo CMS v4.5.1 (Self-Hosted) Player Type Linux Player Issue Hello Xibo Team, We are currently evaluating Xibo CMS v4.5.1 (Self-Hosted) and conducting feasibility t… [Next page](https://community.xibo.org.uk/c/support/6.md?page=1)